In accordance with the provisions of article L 611-1 et seq. Of the consumer code and R 612-1 et seq. Of the consumer code, any customer of our establishment has the right to have free recourse to a consumer mediator with a view to the amicable resolution of a dispute between the operator of the campsite.
In the event of a dispute, the mediator may be contacted within 3 months after complaint by registered letter with acknowledgment of receipt to customer service (at the following address CAPFUN customer service 73 parc de clay CL 55 55 06 370 MOUANS- SARTOUX), in the event that the amicable resolution of the dispute has proved unsuccessful.
The contact details of the consumer mediator are as follows: http://www.medicys.fr or MEDICYS, 73 Bd de Clichy - 75009 PARIS, Tel: 01.49.70.15.93 (the first contact is made on the website)